How long will my order take to be delivered?
The shipping time depend on your location. However, it usually takes only 5-10 business days for shipping within the US/ UK/ Canada/ Australia/ New Zealand and 7-17 business days for international shipping.
All orders are expertly packaged, prepared, and shipped within one business day of ordering. We offer FREE shipping worldwide and the typical delivery time frame is between 5-21 business days. Depending on your location, you may receive items much earlier.
All orders are shipped with the tracking number so you can track it every step of the way! Occasionally, packages may be faced with delays beyond our control such as customs or postal delays.
Can I cancel my order after I've made a purchase on the website? - You can.
We offer immediate order cancellations up to a limit of 24 hours after purchasing - so if you change your mind within that time - send us a message and we'll cancel and refund you in full as soon as we get your request.
How do I return or exchange an item? - Our Guarantee.
Our return policy lasts 30 days beginning only when our package is delivered to your address. We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases. We're confident our premium curated products selection will meet or exceed your expectations but if you want to make a return - please contact our support team at email@example.com and we will respond within 24 hours to assist with the process.
What types of Payment do you accept? - All Standard Payments.
We accept all Payments by Paypal, Visa, Mastercard, and American Express.
What are your shipping options? - Limited by volume.
Currently we can only offer one standard shipping option. Please see our shipping page for more detailed information on shipping times by zone.
What if the item I ordered arrives broken or damaged?
We'll make it up to if you in the case that it does. We take great care in selecting the manufacturers of our curated product. If you discover a flaw or fault in the item please contact us within the first 7 days of receiving that item and we'll work it out with you. firstname.lastname@example.org
Where do you ship from?
Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you've purchased is out of inventory in your nearest location we'll send it directly from our production lines at the same delivery times as stated in our shipping section.
Our products are efficiently packaged by our expert handling team to ensure they arrive in perfect condition regardless how far they go.